Privacy Policy

MAS Robotic & Solution Development (“we”, “our”, “the Company”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.masrobotics.co.th.

Last updated: January 2025

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our website.

1.1 Information You Provide

Name and surname
Email address
Phone number
Details submitted through our contact form
Any attachments or additional information you provide

1.2 Information Collected Automatically

IP address
Browser type, operating system, and device information
Pages visited and time spent on the website
Click behavior and usage analytics
Cookies and tracking technologies

1.3 Third-Party Services

We may collect data through third-party tools such as:

Google Analytics
Hosting or infrastructure service providers

2. How We Use Your Information

We may use your data for the following purposes:

To respond to inquiries and contact requests
To prepare quotations or propose automation solutions
To enhance website functionality and user experience
To improve website security and prevent unauthorized access
To analyze website traffic and performance
For marketing or promotional purposes (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service providers necessary for operating our website (hosting, analytics, IT infrastructure)
Government authorities as required by law
To protect our legal rights or ensure safety of users

4. Data Security

We implement industry-standard security measures, including:

HTTPS/SSL encrypted communication
Access controls for authorized personnel only
Secure server and hosting environment

While we strive to protect your data, no system is 100% secure.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Remember user preferences
Analyze usage statistics
Enhance user experience

You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

Request access to your personal data
Request corrections to inaccurate information
Request deletion of data where applicable
Withdraw consent at any time

To exercise these rights, please contact us at masautomation@hotmail.com.

7. External Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of such sites.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

MAS Robotic & Solution Development

📧 Email: masautomation@hotmail.com

📞 Phone: +66 89 867 2138

🌐 Website: masrobotics.co.th

📍 Location: Bangkok, Thailand